| overview 
 attention
 
 advertising
 
 markets
 
 bodies
 
 direct
 
 reputation
 
 research
 
 names
 
 clickfraud
 
 placement
 
 loyalty
 
 coupons
 
 viral
 
 |  internet marketing bodies 
 This 
                        page looks at industry, government and academic bodies.
 
 It covers -
  introduction 
 [under development]
 
 
  industry groups 
 Online marketing advocacy and professional groups 
                        abound. Regrettably there is considerable disagreement 
                        about terminology, objectives, standards and methodologies.
 
 The US Network Advertising Initiative (NAI) 
                        is one of the lobby groups for the online advertisers. Its 
                        site contains background information (all very positive 
                        but - according to government and consumer studies - inconsistent 
                        with practice) about online profiling technologies and 
                        other issues of government/community concern.
 
 The US Interactive Advertising Bureau (IAB) 
                        - formerly the Internet Advertising Bureau - is a non-profit 
                        US-based industry body. It has a disappointing site; we 
                        have pointed to its useful 88 page Online Advertising 
                        Effectiveness study. 
                        The Future of Advertising Stakeholders group (FAST) 
                        brings together the American Association of Advertising 
                        Agencies (AAAA), Association of National Advertisers (ANA), 
                        Advertising Research Foundation (ARF), Direct Marketing 
                        Association (DMA), the IAB and IAB Canada (IABC).
 
 FAST in the US was associated with the US DMC2, 
                        advertised as
 
                        the 
                          first industry group that truly exemplifies the collaborative 
                          spirit that will drive digital marketing forward. We 
                          want to look at the entire spectrum of digital marketing 
                          and develop solutions that will work for everyone, but 
                          first and foremost, for consumers.  FAST 
                        Europe appears be moving more slowly.
 The US Direct Marketing Association (DMA), 
                        the umbrella organisation you love to hate, has recently 
                        released the results 
                        of its latest Electronic Media Surveys, offering 
                        a fascinating insight into how direct marketers in North 
                        America are exploiting the Web.
 
 The DMA has recently taken over the Association for Interactive 
                        Media (IMA).
 
 Locally the Australian Direct Marketing Association (ADMA) 
                        has placed its direct marketing Merchant Code of Conduct 
                        online, as has its New Zealand counterpart (NZDMA).
 
 The Association of Marketing Research Organisations (AMRO) 
                        is the local market research industry body.
 
 One of its US equivalents is the Council of American Survey 
                        Research Organizations (CASRO).
 
 
  government 
 Consistent with trends in media regulation it is unusual 
                        to find a government agency with explicit responsibility 
                        for supervision of internet advertising or marketing.
 
 Responsibility is instead implicit and 'technology neutral' 
                        (reflecting a particular function rather than medium), 
                        usually spread over several agencies within a particular 
                        jurisdiction and dealt with under consumer protection 
                        and competition policy legislation.
 
 The Australian Competition & Consumer Commission (ACCC) 
                        has thus taken action against online scams under its deceptive 
                        trading powers but has not established formal standards 
                        or metrics for internet advertising.
 
 In the US there is a similar spread of responsibilities 
                        across the Fderal Trade Commission, Food & Drug Administration, 
                        Securities & Exchange Commission and other federal/state 
                        agencies.
 
 
  academic resources 
 Among Australian and overseas academic institutions 
                        concerned with electronic commerce the following may be 
                        of interest to readers of this guide.
 
                         the 
                          Wharton Forum on Electronic Commerce (WFEC) 
                          at the Wharton Business School of the University of 
                          Pennsylvania (giving Harvard Business School a run for 
                          its money in producing MBAs) has useful pointers to 
                          recent market studies and other research, although note 
                          that much of the material is restricted to Wharton affiliatesthe 
                          eLab 
                          at Vanderbilt University is headed by Donna Hoffman 
                          & Tom Novak. The site includes excellent papers 
                          and numerous links. MIT's 
                          eCommerce 
                          Centre offers links to a number of good studies by Ariely, 
                          Brynjolfsson and others.the 
                          Hermes 
                          project at the University of Michigan is primarily of 
                          interest for its Web user surveys, discussed in our 
                          Metrics & Statistics 
                          guideAdmedia 
                          Org at Michigan State University, has produced a 
                          short Internet Advertising Research Guide.    activists 
 [under development]
     next part  (direct 
                        marketing) 
 
 
 | 
                        
                       |