Aust & NZ
For most of the online population the internet arguably
has had its major impact through electronic messaging
(in particular email) rather than graphic-rich Flash-infested
web sites, downloading feature films or online retailing.
This profile points to resources regarding internet and
associated messaging systems: email, IM, chat, SMS and
It covers some technical aspects of messaging and highlights
academic and market studies. It also points to writing
about online communities, bulletin boards and newsgroups.
content of this profile
The following pages cover -
- cultural and regulatory issues, including spam, defamation,
copyright, privacy and hoaxes
Email - technical
primers and developments such as ENUM and Rich Media
- writing about Short Message Services (SMS), including
pointers to use of SMS for advertising and claims that
it has underpinned 'people power' in some emerging economies
- Multimedia Messaging Services
- proprietary Instant Messaging (IM) services
- IRC and other chat
- netiquette, flaming, moderation and commoditization
- impact and management of email news services and newsgroups
traffic - data
about the volume and use (or abuse) of email and SMS,
with benchmarks from the postal
systems and voice traffic
- regulating the use of messaging systems
- and enforcement
and signatures - debate about boilerplate at the end
of email messages
- hints about managing identity and the message environment
This profile complements other documentation on this site.
There is a separate page on Spam
- looking at statistics, economics, activist groups and
legislation - as part of the Security & InfoCrime
Guide, with a detailed profile
on regulation of spam in Australia and New Zealand.
There is also a profile on web
logs (blogs) - an electronic publishing genre that
combines the ease of email and the potentially global
exposure of web pages - and on social
spaces and 'virtual worlds'
such as MUDs and MOOs.
For a general introduction we recommend Jacob Palme's
Electronic Mail (Norwood: Artech House 1995) and
his more self-congratulatory paper
The Future of Email. Andrew Odlyzko's characteristically
perceptive 2001 paper
Content is Not King and 2003 paper
The Many Paradoxes of Broadband suggest that
connectivity - in particular email - is the 'killer app'
until a new infrastructure and improved pricing allows
large-scale access to rich media applications such as
Video on Demand.